Player complaints

Started by MeTekillot, April 06, 2014, 06:28:37 AM

I just want to know how common it is for people to file complaints. If you must, please refrain from absolutely any specifics pertaining to situation where you wanted/did want to file a complaint.

The only time I've ever filed a complaint was when a very powerful and staff-backed PC was killing PCs who were obviously fresh out of Hall of Kings.

Usually not more than a handful each year. 3-4 perhaps. Bad name choices, RL stuff blending into the IG stuff (sexism etc), code abuse of various kinds.

I did but I ended up cancelling the request.
Fredd-
i love being a nobles health points

A couple every year, and often I'll preface the details with "Hey staff, this isn't really a complaint more of a heads-up about this new player who clearly needs more help than I can give them with just an OOC in-game."

So I submit the heads-up as a complaint, because there's no other request tool topic to submit a "new player is totally not getting this game and needs assistance" subject :)
Talia said: Notice to all: Do not mess with Lizzie's GDB. She will cut you.
Delirium said: Notice to all: do not mess with Lizzie's soap. She will cut you.

..I've been playing for..15 years?  Something like that.

I just realized I've never filed a player complaint...

:o
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Just once, about a new player who just needed a little guidance.


Looking back, I mainly put in 1-2 a year since starting. I probably could have put in a few more, but tended to let things slide and just mentioned them in reports if the character died as a result of the strange things the player was doing.

Like Lizzie, I think it's good to use to mention minor problems, say that these problems are indeed minor and the player could benefit from a bit of staff nudging, and let them get handled by staff before they become major problems.

Staff isn't going to ban a player who uses a weird PC name or abuses the quit command one time - they will warn them or otherwise encourage them to be a bit more creative. (At least I hope so.) But I imagine staff collects player complaints mostly to see if multiple instances of the complaint are happening with one player across multiple characters, and then picks up the gavel at that point.


I have played many years and have only filed two player complaints.  I didn't like doing it to be honest.  If I remember correctly I prefaced both of them with something like "Hey Staff, not sure if this warrants a complaint or not or if it's just me being particular and a bit of a nag but this is what I've recently encountered in game..."


Both were instances that I felt were leaning heavily toward code abuse, and not just me being picky of someone's RP:

One was a situation where I felt there was zero realistic RP leading up to something that happened.  With that one I mentioned that if staff looked at logs and saw that there was indeed some form of RP and it wasn't actually power-gaming/twinking/code abuse, then please disregard the complaint and let me know so I could send the person in question a kudos instead.

The other time was when I felt a veteran player was strongly encouraging a newer player to 'OOCly play the code' as opposed to realistically playing their character.


I just checked back on my actual request tool complaints. I've submitted more than a couple yearly. 2012 was the most, with 8. 2013 was 3, 2011 was 4, 2010 was 3, and 2009 was 1.

2012 had a couple of complaints each on two different characters, with a window of time between each one.

I've also reported when someone tried to tell (what they believed to be) a new player how to OOCly code-play skillsets.

Still, other than 2012, I've only submitted a few over the years. I see no problem with using the complaint tool. I don't feel like I'm trying to get someone punished, I feel like I'm trying to make sure the staff is aware of behaviors that might - or might not - need monitoring. It's also helpful to me, because if I submit a complaint about something, and the staff says "that isn't a violation," I can adjust *my* reaction to it.
Talia said: Notice to all: Do not mess with Lizzie's GDB. She will cut you.
Delirium said: Notice to all: do not mess with Lizzie's soap. She will cut you.

I believe I've only submitted a couple complaints. One of which was with a character that appeared to be experienced and wasn't a obvious new player and they were OOCing another player in a very public area about how that player chose to play their character. It was very immersion breaking and was really uncalled for.
I am unable to respond to PMs sent on the GDB. If you want to send me something, please send it to my email.

A couple times, I think always about sponsored roles who were acting in a way that I felt might have been detrimental to the people around them, codedly or roleplaying...ly?
Brevity is the soul of wit." -Shakespeare

"Omit needless words." -Strunk and White.

"Simplify, simplify." Thoreau

I think in 14 years (on and off) I've submitted 2...maybe 3?

Not really my thing unless something seems egregious AND likely to continue/cause more problems.
Quote from: Lizzie on February 10, 2016, 09:37:57 PM
You know I think if James simply retitled his thread "Cheese" and apologized for his first post being off-topic, all problems would be solved.

April 06, 2014, 12:32:23 PM #14 Last Edit: April 06, 2014, 04:34:24 PM by Barzalene
Quote from: Refugee on April 06, 2014, 09:20:35 AM
Just once, about a new player who just needed a little guidance.


Twice. And both times I truly wished that there was a player comment option rather than complaint. In neither situation did I want the player punished, but I thought rather than playing RP police I'd ask the staff to assess and comment instead as they felt necessary.

(In both cases it was for something that happened repeatedly.)
Varak:You tell the mangy, pointy-eared gortok, in sirihish: "What, girl? You say the sorceror-king has fallen down the well?"
Ghardoan:A pitiful voice rises from the well below, "I've fallen and I can't get up..."

I've submitted a couple... maybe? I think they were for really simple things though, like players who never capitalize or something like that.

I like to think my roleplay is so good I bring up everyone around me above complaint levels.

Once in 12 years, because a noob attacked my character, fled the guards, came back in and attacked her again. I wonder if that person is still playing, heh.
I'm taking an indeterminate break from Armageddon for the foreseeable future and thereby am not available for mudsex.
Quote
In law a man is guilty when he violates the rights of others. In ethics he is guilty if he only thinks of doing so.

I hate all of you so damned much, and the atrocious ways you all interpret the world. I throw them around freely and regularly. You assholes.
Quote from: Agameth
Goat porn is not prohibited in the Highlord's city.

If that was my attitude I'd probably file more than I do. I usually tend to not be a perfect RPer myself, so I don't really try and enforce RP discipline on others. I tend to just avoid people I don't want to RP with.

Quote from: Tuannon on April 06, 2014, 04:46:47 PM
If that was my attitude I'd probably file more than I do. I usually tend to not be a perfect RPer myself, so I don't really try and enforce RP discipline on others. I tend to just avoid people I don't want to RP with.

Like Zoan.

I'm pretty sure if I ever played with him I'd be filing constant player complaints.
I'm taking an indeterminate break from Armageddon for the foreseeable future and thereby am not available for mudsex.
Quote
In law a man is guilty when he violates the rights of others. In ethics he is guilty if he only thinks of doing so.

Quote from: ShaLeah on April 06, 2014, 05:29:48 PM
Quote from: Tuannon on April 06, 2014, 04:46:47 PM
If that was my attitude I'd probably file more than I do. I usually tend to not be a perfect RPer myself, so I don't really try and enforce RP discipline on others. I tend to just avoid people I don't want to RP with.

Like Zoan.

I'm pretty sure if I ever played with him I'd be filing constant player complaints.

The guy just keeps forgetting to ask for consent. Personally I like it.

None, if I recall correctly.  My roleplay isn't perfect, I've made mistakes, and I've bent the game to do what I thought was fair.  I would be a hypocrite to send in a complaint for every bitchy little roleplay mistake.  I was tempted once to send in a complaint when I watched two guys argue with OOC command for about ten minutes.  Really, dudes?  Your epeens are that hard?  (But years later, I got in trouble for using OOC too much, something I thought I'd never abuse.  Go figure.)

None from me either. I've had generally good experiences with the vast majority of the PCs I've met, and the not-so-good ones were probably for a good reason anyway.

That said, if I ever do see something that I think the staff should look into, I'll send one off.
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Quote from: RogueGunslinger on April 06, 2014, 06:32:13 PM
Quote from: ShaLeah on April 06, 2014, 05:29:48 PM
Quote from: Tuannon on April 06, 2014, 04:46:47 PM
If that was my attitude I'd probably file more than I do. I usually tend to not be a perfect RPer myself, so I don't really try and enforce RP discipline on others. I tend to just avoid people I don't want to RP with.

Like Zoan.

I'm pretty sure if I ever played with him I'd be filing constant player complaints.

The guy just keeps forgetting to ask for consent. Personally I like it.

Nothing is sacred, sweet lips.
Quote from: Agameth
Goat porn is not prohibited in the Highlord's city.

More seriously, though, I used to (in recent past) throw character complaints around often, especially when in sponsored roles. It infuriated me that things wouldn't go my way (because I had a particular view). Every single time, I swear, Nyr (and before that, some lady staff member I can't remember) just told me to cut that shit out (in a really analytical, respectful way). Eventually I just stored, because I was the problem, not the solution.

Nowadays I've come to realize that so I'm a lot more easygoing. You live and learn. You're all pretty cool, honestly.

(I'm sorry, Malifaxis.)
Quote from: Agameth
Goat porn is not prohibited in the Highlord's city.