Questions regarding new request process.

Started by Raesanos, April 01, 2006, 03:41:26 PM

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April 01, 2006, 03:41:26 PM
Post them here.  Please only post questions and allow staff to answer them.
April 01, 2006, 10:41:20 PM #1
What would we classify a request for added keywords as?
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April 01, 2006, 10:44:13 PM #2
Quote from: "Maybe42or54"What would we classify a request for added keywords as?

Character Request -> Description Change
Morgenes

Producer
Armageddon Staff
April 01, 2006, 11:13:19 PM #3
If we have an old request that got added to the request board, but hasn't been followed up in a good while, should we go ahead and re-request through the new system?
eeling YB, you think:
    "I can't believe I just said that."
April 01, 2006, 11:33:23 PM #4
That's fine, just please note that you had sent this in before and to remove the old request when this one is completed.
Morgenes

Producer
Armageddon Staff
April 02, 2006, 05:49:52 AM #5
What about things which were (are) requested in game (typo/bug/idea) - should these be now only mentioned through this tool?
April 02, 2006, 11:12:32 AM #6
Typos/bugs/ideas should still be handled in game.  The request tool is for things you used to mail mud about such as account notes, password resetting, roleplay logs for stat advancement, reporting clan activity, etc...
Morgenes

Producer
Armageddon Staff
April 03, 2006, 05:16:53 PM #7
Who has access to the request tool, again?  Is it all staff members or is the system the same as when it was email: requests handled by one person?
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April 03, 2006, 05:25:39 PM #8
Quote from: "LauraMars"Who has access to the request tool, again?  Is it all staff members or is the system the same as when it was email: requests handled by one person?

All staff members can see requests that they are able to resolve.  Things like requests for account notes and staff complaints are only accessible by Overlords, for example.
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