Please Read

[Dakurus]

As staff, we do our best to be professional and polite. We try to be objective, and avoid acting unilaterally, instead working with other staff to reach a consensus. We have written policies, contracts, and documentation that we've created to better define our role for the benefit of the players, ourselves, and the game. We are people, and mistakes are made. We attempt to learn from these, discussing them and attempting to revise our documentation, policies, and practicies to better ourselves in the future. To be effective, we learn, even with different opinions and personalities, to work together, adapt, compromise, and in some cases, subordinate or capitulate. Every potential staff members get asked about their ability to take criticism, how they react and how they deal with disagreements, because as staff, both from within staff and from players, you're going to get lots. This thread was started to provide warning and information, because we are trying to be transparent, and informative with the community. We also want to give folks the best chance at enjoying the game, which can easily be destroyed by negativity, OOC communication, slander, gossip, and lies. As Morgenes stated, there are often many perceptions of how situations happened and resolved themselves in game, and we're happy to look into any complaints filed through the request tool or an email to mud. However, as a participant, one has the choice of assuming the worst, or taking a more positive slant. If one choses the former, no matter what happens, what information is provided, chances are, that's what one is going to assume. This is a great game, and it's here to entertain and enjoy. Hopefully that's what one focuses on.