Author Topic: Request vs Email  (Read 619 times)


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Request vs Email
« on: July 08, 2018, 01:27:14 PM »
Is it okay to email specific staff if you have an inquiry for them or should you always go through request tool?


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Re: Request vs Email
« Reply #1 on: July 08, 2018, 07:05:00 PM »
Please always use the request tool. I get a few dozen emails every day, so it's A) very likely to get lost and B) doesn't allow staff to communicate between ourselves for a response if you send it through an email.


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Re: Request vs Email
« Reply #2 on: July 10, 2018, 02:55:42 AM »
...when he says he gets a few dozen e-mails every day, it's because the Request Tool e-mails us when activity happens for the clan groups we are responsible for - e.g. players submit requests, add replies to them, or staff comment on them (It's not because other players e-mail us directly)