1. If you mean a staff's avatar, I'm not sure it's all that common to see one, much less be able to look at them. Correct me if I'm mistaken, but if there were
a staff avatar walking around, I think they'd show up by their staffer name rather than an s-desc (e.g., "Talia is standing here."). I have absolutely no idea, though so take what I say with a grain of salt.
2. There are a few clients that support automapping. I use TinTin++, personally, and have a mapping script set up.
If you mean existing maps, the game encourages you to try to figure most things out as you go. There are ASCII maps available, which I think Jihelu refers to. You can access these through 'help maps', 'help map allanak', 'help map zalanthas', and 'help map tuluk'. These are for the purpose of those concepts who shouldn't be having trouble navigating such places.
Did a quick search around, Jihelu, and found this
old map of Zalanthas. Might not be so accurate, anymore, but it shows the gist of the geography. There's also this
map of the city of Allanak by JdM. Pretty cool, and it's interactive!