I cringe at how I behaved in my first weeks, months of playing...
These days, it makes me happy to see bumbling noobs, because it means we are growing. I try to help them, point them in the right direction, while remaining in character so they get the atmosphere of the game.
Once had a noob elf whisper in an emote to my character, who was very clean cut... wearing silks and jewelry.. "pssst... Where could I find lockpicks?"
OOC I about died laughing. ICly i turned up my nose, scolded him, told him to go back to the gaj and find a suitable profession like joining the Byn.
I think that our understanding and experienced playerbase is the perfect answer to noob discomfort and intimidation.
Oh god, i just remembered like 12 years ago, one of my first characters spit on a Tor slave after he asked me a question, because I thought all slaves were inferior to commoners (in my mind, like untouchables). Tor roughed me up, gave me a lesson ICly and OOCly, then sent me on my way.