How long does it take

Started by Rogerthat, August 04, 2015, 04:44:12 PM

To get a request looked at usually?
Someone punches a dead mantis in it's dead face.

Requests appear immediately as they are submitted, on both the staff-end side of the request tool and e-mail (certain requests go to certain staff e-mails, for example all GMH clan requests go to GMH staff e-mails). Since most staff are active daily unless they are away, probably within 24 hours?

Resolving is another story. You can see that here: http://armageddon.org/updates/ Requests that require Admin or Producer approval tend to take a bit longer since that requires their attention and general staff discussion.